Privacy notice.
This is the short, honest version of what CAB Labs collects when you visit this site or write to us — what we do with it, what we don't, and how to ask us to delete it.
1. Who we are
CAB Labs LLC is a small studio based in Jacksonville, Florida. When this notice says “we,” “us,” or “the studio,” it means CAB Labs LLC and the people working under it. When it says “you,” it means anyone visiting cab-labs.co, writing to one of our inboxes, or starting a project with us.
The studio is the data controller for everything described here. If you want to reach us about this notice specifically, see Contact at the bottom.
2. What we collect
We try to collect as little as we can get away with. In practice that's three buckets:
Information you give us directly
- Contact form submissions. Your name, email, project description, and anything else you choose to put in the message field. Anything you write there is sent to a studio inbox.
- Quote requests. When you ask for a quote from a service page, we collect the service area, your name, and email, plus whatever optional details you add (company, current site, budget, timeline, free-text notes). It goes to the same studio inbox as the contact form.
- Newsletter sign-ups.Just your email address. Sign-ups are flagged and reviewed manually until we've picked a list provider; see Who we share with.
- Email and other correspondence. Whatever you write to us. We keep the message until the conversation is resolved and for a reasonable period after.
Information collected automatically
- Standard server logs. Your IP address, browser user-agent, referring page, and which pages you loaded. These are normal web-server records and are kept for short-term debugging and security.
- Privacy-respecting analytics. We measure aggregate traffic (page views, country, device class) using a tool that does not set tracking cookies or identify you individually. See the Cookie Policy for specifics.
Information from third parties
- If you reach out via a third-party channel (a referral, a partner intro, a social platform), we may receive whatever context that channel passes along — usually just your name and the fact that you're interested in talking.
3. Why we collect it
Plain version: so we can run the website, reply to you, send the newsletter you signed up for, and decide whether we're a good fit for a project. More specifically:
- To respond to inquiries— read your message, write back, scope the work if it's a fit.
- To deliver the newsletter — only to people who asked for it; one-click unsubscribe in every send.
- To keep the site working — basic logs for debugging, abuse prevention, and uptime monitoring.
- To improve what we do — aggregate, anonymous patterns of which pages people read and which they skip. Never tied to you as an individual.
We do not sell your data, rent it, or feed it to advertising networks. We do not build profiles for retargeting.
6. How long we keep it
- Project inquiries: kept for as long as the conversation is active, plus up to 24 months after, in case you come back.
- Newsletter subscribers: kept until you unsubscribe. Unsubscribed addresses are suppressed (kept on a do-not-mail list) rather than re-added.
- Server logs: rotated within 30 days, unless a record is preserved for a specific security investigation.
- Analytics:aggregated indefinitely (no personal identifiers); raw records are short-lived per our analytics provider's defaults.
7. Your rights
You can ask us to:
- Show you what we have about you.
- Correct it if it's wrong.
- Delete it.
- Stop using it for anything but legal compliance.
- Send it to you in a portable format.
If you're in the EU, UK, or California (or somewhere with similar rules), you have these rights formally. If you're somewhere those rules don't apply, we'll honor the same requests anyway — it's not a hard ask. Just write to us; see Contact.
8. Children
This site isn't aimed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has submitted information to us, tell us and we'll delete it.
9. Changes to this notice
We update this page when something material changes — a new provider, a new feature, a change in retention. When we do, we update the “Effective” date at the top. For substantive changes that affect how we use existing data, we'll also note the change in the next newsletter send or at the top of the site.
10. Contact
Privacy requests, corrections, deletions, or just plain questions about this notice:
privacy@cab-labs.co
CAB Labs LLC · Jacksonville, FL · USA
For general project inquiries, please use the contact pageinstead — those go to a different inbox and we'll see them faster.